Refund Policy

Last updated: 2026-05-13

We want you to be happy with TileMana. If the Software does not work for you, you can request a full refund within 14 days of purchase, no questions asked.

1. Eligibility

Refunds are available within 14 days of the original purchase date. Requests submitted after this period will be reviewed on a case-by-case basis, but are not guaranteed.

2. Try before you buy

A 7-day free trial is available so you can fully evaluate TileMana before purchasing. We strongly recommend using the trial period to verify that the Software meets your needs.

3. How to request a refund

Refunds are processed by Paddle.com, who acts as the Merchant of Record. You can request a refund by either of:

• Replying to your Paddle receipt email with a refund request.
• Emailing us at yuto0235work@gmail.com with your order number and a brief reason; we will forward the request to Paddle.

Refunds are returned to the original payment method, typically within 5–10 business days.

4. After a refund

Once a refund is issued, the associated license key is deactivated and the Software will revert to its trial-expired state on next launch. You agree to stop using the Software and remove it from your device.

5. Contact

Refund questions can be sent to yuto0235work@gmail.com.